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Frequently asked questions

Purchasing

How do I purchase products?

If you are interested in purchasing our products, please use the contact form or call us directly.

How many days will it take to receive my order?

Please use the contact form or call us directly.

How do I receive more documents?

Use the contact form to request documents or you can contact us by telephone.

Are your products Halal- and Kosher-certified?

Our lactic acid, DL-alanine, and sodium lactate conform to Halal and Kosher requirements.
Our Isohara Plant has ISO 9001:2008 certified, which is the international standard for quality management systems. Additionally, we have established productions systems to provide safe products on the basis of our policy on quality, which can be summarized by the principles of customer satisfaction and maintaining and improving the product quality.
*Halal refers to foods processed in accordance with Islamic law.
*Kosher refers to food products that have been prepared in accordance with Jewish law.

Products

What kind of products does Musashino Chemical Laboratory manufacuture?

Our products are used as materials in foods, cosmetics, pharmaceuticals, agricultural products, feed products, cleaning agents and solvents, and other chemical products. Please see the page "Musashino Chemical Laboratory is here".

How do I download data sheets?

You can download data sheets via the PDF link found on the top of each product page.
(Some products are not available. Contact us directly to request such data sheets.)

What is the difference between synthetic lactic acid and fermented lactic acid?

These two types of lactic acid are mostly the same. The optical rotation and melting points are the key differences due to different manufacturing methods, optical activity, and structure. Refer to "Differences Between Synthetic Lactic Acid and Fermented Lactic Acid."

Products under development

How can I receive more information on developmental products?

Refer to the product list link (69KB) for a list of products under development.
Contact us via the following information for information on products not found in this list.

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MUSASHINO
Musashino Chemical Laboratory,Ltd.
Yaesu Daibiru Bldg.7th Fl. 1-1 Kyobashi 1-chome, Chuo-ku, Tokyo 104-0031
Telephone +81-3-3274-5501
Facsimile +81-3-3278-9249